Question 1

What is GoCracks?

Accepted Answer

GoCracks is a SaaS shop management platform for cracker shops. It combines enquiry management, billing, catalogue, WhatsApp integration, reports, and mobile apps in one product.

Question 2

Is GoCracks for shop operations or a consumer marketplace?

Accepted Answer

GoCracks is shop management software for owners and staff—enquiries, billing, catalogue, and team tools. It is not a consumer marketplace.

Question 3

Does GoCracks include billing?

Accepted Answer

Yes. Raise estimates and GST invoices, apply packing and discounts, and keep billing history organized for your counter and office workflows.

Question 4

Do you support WhatsApp enquiries?

Accepted Answer

Yes. Capture and manage WhatsApp-driven enquiries alongside your shop dashboard so leads stay in one workflow.

Question 5

Is my shop and customer data secure?

Accepted Answer

Yes. Customer, catalogue, and business data is encrypted using industry-standard techniques, including 256-bit encryption.

Question 6

Are mobile apps included?

Accepted Answer

Yes. Premium and Ultra Premium plans include mobile applications so owners and staff can manage key shop activities on the go.

Question 7

What pricing plans are available?

Accepted Answer

GoCracks offers two annual plans. Premium is ₹7,999/year with shop management SaaS, WhatsApp tracking, mobile apps, billing, and AI analytics. Ultra Premium is ₹9,999/year and adds offline billing plus agent management.

Question 8

How long does setup take?

Accepted Answer

Most shops go live in a few days. Create your workspace, configure branding and catalogue, then start managing enquiries and billing.

Question 9

How do I book a demo?

Accepted Answer

Use the Book Demo button or the contact form. Our team will walk you through the dashboard, enquiry flow, billing, and mobile app features.

FAQ for Shop Owners

Ready to Digitize Your Shop Operations?